Note: The URI must be in the form " Desktop Name to SelectĮnter the desktop name used by the client when starting a session. Table 7-39: AWI Session Page Parameters ParameterĮnter the Uniform Resource Identifier (URI) for the PCoIP Connection Manager.
Select the PCoIP Connection Manager session connection type from the Configuration > Session page to configure the client to use a PCoIP Connection Manager as the PCoIP session broker.įigure 7-30: AWI Session Connection Type – PCoIP Connection Manager These applications are not supported by VMware in View 5.x or earlier.AWI Tera2 Client: PCoIP Connection Manager Session Settings
Check for application dependencies, especially if the application changes the screen resolution. User specific or isolated session disconnects Check to ensure that Windows is not set to Install updates automatically. Application or windows updates from an enterprise system management platform that forces a reboot after installation. Check logs for migration events (ie storage, server or VM vMotion). Is there storage or network contention?. Random infrequent session disconnects enterprise wide Does the WAN connection have sufficient bandwidth and QoS enabled and configured correctly?. Check spanning tree is configured correctly. Corrupt "Connecting using DNS Name" GPO. Check that portfast is enabled on switches. Check network loading including uplinks to ensure there is sufficient bandwidth. Check that network QoS is implemented correctly. Did the View Connection Server session timeout expire? Default is set to 600 minutes. Check for use of unsupported USB devices. 
Check for network load balancing or Cisco VSS interswitch links.Check if endpoint device security is enabled and disconnecting the client NIC.Check for intrusion detection IPS, IDS (including switch port-based IDS).
Random frequent disconnects enterprise wide
User specific or isolated session disconnects. Random infrequent session disconnects enterprise wide. Random frequent session disconnects enterprise wide. Three common scenarios are covered including: This can also occur with PCoIP Software, when the PCoIP server in VMware View stops responding due to some resource contention.Īlso, in some cases, the disruption of less than 30 seconds of network traffic on UDP 4172 can cause a session disconnect. Typically this will be the result of a network interruption. 
This article provides a brief list of troubleshooting steps for common issues, it is not intended to be a comprehensive troubleshooting guide.īy default the PCoIP protocol will disconnect a session if there is no network activity for more than 30 seconds for a zero client or host card, or 60 seconds for a Horizon View Client.
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